Privacy Policy

Effective Date: 21 oct 2024

At Opure, we prioritize your privacy and are committed to complying with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect personal data to provide a seamless shopping experience and improve our services. This includes:

  • Personal Information: Name, email address, shipping and billing addresses, phone number, and payment information.
  • Account Information: When you create an account, we store your username, password, and order history.
  • Usage Data: Details about how you use our website, such as pages visited, items viewed, and session data.
  • Cookies: We use cookies to optimize website functionality and track site traffic. You may manage or disable cookies through your browser settings.

2. How We Use Your Data

We collect and use your information for the following purposes:

  • Order Processing: To fulfill your orders and deliver products to your address.
  • Customer Service: To respond to your inquiries, process refunds, and provide support.
  • Marketing (With Consent): To send promotional offers and updates (only if you’ve opted in to receive marketing communications).
  • Site Improvement: To enhance website performance and tailor your experience.
  • Compliance: To meet legal requirements, such as those related to tax and anti-fraud regulations.

3. Sharing Your Data

We do not sell your personal data. However, we may share it with trusted third parties in the following circumstances:

  • Service Providers: For services such as payment processing, order fulfillment, and email communications.
  • Legal Obligations: If required to comply with applicable laws, regulations, or legal processes.

4. Your Rights

As a Canadian resident, you have certain rights regarding your personal data under PIPEDA, including:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Withdrawal of Consent: Withdraw consent for marketing communications at any time.
  • Deletion: Request deletion of your personal information where it is no longer needed for the purposes for which it was collected.

5. Data Security

We use encryption and other security measures to protect your personal information. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. International Transfers

Your personal information may be transferred and stored outside of Canada, in jurisdictions that may have different data protection laws. We ensure that any transfer of personal information complies with applicable Canadian data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Any changes will be posted on this page, and, where necessary, we will notify you by email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at: